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“With bob World 2.0, we have reimagined mobile banking around our customers’ needs...”, Bank of Baroda MD & CEO says. | Photo Credit: ANUSHREE FADNAVIS

Bank of Baroda (BoB) has launched “bob World 2.0”, its next-generation mobile banking application powered by AI.

The public sector bank, in a statement, said bob World 2.0 has four key capabilities – voice-enabled payments and navigation (allowing customers to initiate transactions and access functionalities through voice command), a Personal Financial Management (PFM) module (enabling customers to gain a holistic view of their finances and improves financial wellness); hyper-personalisation and persona-based customer experience tailored to individual customer needs and a multi-layered security framework that provides real-time protection.

Debadatta Chand, Managing Director & CEO, BoB, said, “As banking becomes increasingly digital, customers expect experiences that are intuitive, intelligent, secure and highly personalised. With bob World 2.0, we have reimagined mobile banking around our customers’ needs, combining financial wellness tools, voice-enabled AI-driven engagement and personalised customer experiences on a single platform.”

Published on September 12, 2026

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