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Introducing 8os: The Operating System for the Agentic Workforce, Built for MIPs
“AI is becoming a worker, and that changes what small businesses need from their technology partners,” said Scott Chasin, CEO of Pax8. “The agentic workforce will be diverse. It will span different agents, models, tools, and providers, and all that intelligence has to be governed, managed, and turned into real business outcomes. That’s what we built 8os and 8bot to do. 8os gives our partners the operating system to manage that complexity across every customer, while 8bot gives them a managed AI coworker they can deploy, support, and monetize. Together, they make managed intelligence repeatable and scalable. This is the next chapter of the small business economy, and our partners are built to lead it.”
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8os was developed to make managed intelligence structured and repeatable for partners. Built on Pax8’s existing multi-tenant, commerce, identity, and billing infrastructure, 8os delivers three things:
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- One governed agentic workforce: Different agents, models, tools, and providers become one workforce under partner control with clear ownership, shared operating rules, and accountability across every client they serve.
- Compounding intelligence: Client-specific memory and context help AI workers deliver more relevant work over time.
- Predictable economics: Usage and cost are tracked per user and per customer, hard caps stop runaway bills, and the MIP sets the price with a simplified billing experience through the Pax8 relationship.
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Unveiling 8bot: A Managed AI Coworker for Every Client Employee
8bot brings the value of the agentic workforce directly to SMB employees, providing an AI coworker that returns results employees and teams can review, refine, and use across the business. Operating within the governed environment of 8os, it helps MIPs make AI practical for employees and manageable as a resalable service across their small-business clients.
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- Packaged employee capacity: A ready-to-deploy offering designed for fast time-to-value, helping clients add employee capacity while giving partners a service they can deploy and start earning recurring revenue in minutes.
- Governed by design: AI delivered through the client’s trusted technology relationship, with the partner managing deployment, governing its use, and supporting the service through 8os.
- Value delivered at scale: A repeatable service model partners can extend across client employees, turning individual adoption into a broader managed intelligence opportunity.
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“Our partners have told us they want to deliver AI value without building a custom solution for every client,” said Libby McIlhany, Chief Product Officer at Pax8. “We built 8os and 8bot with the partner experience in mind, giving them an effective way to manage and govern the AI running inside their customers’ businesses and a pre-packaged AI coworker that’s easy to deploy. Through these solutions, they can deliver measurable outcomes to SMBs globally and turn AI into a managed recurring service at scale.”
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Starting this week, Pax8 is providing limited early access to 8os and 8bot, with general availability planned for early next year.
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Visit the 8os and 8bot product pages to learn more.
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About Pax8
Pax8 is the global AI and cloud Marketplace for small and medium-sized businesses (SMBs). Pax8 connects service providers and technology companies on a unified platform to discover, buy, sell, deploy, and manage technology solutions for SMBs. More than 47,000 IT partners and 800,000 SMBs rely on Pax8 for expertise, automation, and real-time insights to stay productive, protected, and prepared for the AI economy. Learn more at pax8.com.
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Media Contact:
David Stephan
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